Information We Collect:

1.Personal Information:

-We only collect and keep information that you want us to. The purpose of collecting your Name is so that we can address you better. We collect your Mobile Phone so that we can reply to your text queries.

2. Automatically Collected Information:

We may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring/exit pages, and other usage information.

How We Use Your Information:

1. Providing you with Relevant Answers:

When you send us your question, we use your name and contact number to send you the necessary answer provided by one of our industry specialists.

2. Communication:

If you choose to receive ongoing market and program updates, we send you one communication every month to send relevant information based on your query.

3. Improvement of Services:

We analyze the data to improve our website, services, and user experience.

Information Sharing:

1. With Mortgage Loan Officers:

- We do not share your information with any third party.

2. Service Providers:

- We do not share your information with any service providers.

3. Legal Compliance:

- We may disclose your information to comply with applicable laws, regulations, or legal processes.

Your Choices:

1. Opt-Out:

- You have the right to opt-out of receiving any communications from us. You can do so by simply sending a text that says STOP to 949-323-7867

2. Access and Correction:

- You may request access to, correction, or deletion of your personal information. Please simply call or text 949-323-7867.

Security:

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Marketing and Promotion:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Updates to the Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective from the date of publication.

Opt Out:

We make opting out easy. please email us at remove@homeownerfaqs.org or text STOP to 949-323-7867

Mobile Data:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [hello@homeownerfaqs.org].